Shipping policy

Shipping Policy

1. Processing Time

Orders are typically processed within 3-5 working days, unless specified as otherwise.
Processing times do not include weekends or holidays.

2. Delivery

We ship:

  • United Kingdom

  • Internationally (excluding EU countries)

Delivery times vary by destination and shipping carrier.

3. Tracking

Tracking availability depends on the shipping method chosen at checkout.

4. Customs & Import Fees

International customers are responsible for any customs duties or taxes.

5. Lost or Delayed Parcels

Once shipped, delays caused by postal services are outside our control.
If a parcel is lost, contact us and we will assist where possible.